Organization Users
The Jetdocs user roster for an organization comes from the list of users in the team Jetdocs is installed to inside Microsoft Teams or Slack. When you install Jetdocs, the list of users is automatically fetched and populated inside your environment.
- Adding users to a Team with Jetdocs automatically adds them to the existing roster with “User” role
- Adding Jetdocs to a new Team adds any new users that are not already on the user list, to the organization user list
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Removing users from a Team will not remove them from the Jetdocs roster. To do this, use the Remove Users button at the bottom of the Organization Users UI
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You can further manage which users get access to Jetdocs by clicking the “Seat” icon inside a specific user entry.
- Seats are used to track actual number of users vs the organization plan limit, and by default users are not assigned a seat.
- Users are automatically assigned a seat when they log into the Jetdocs UI

Organization users UI
Workspace Users
- The workspace user management UI can be found in User Management → Workspace Roles
- By default, all organizations start with one workspace “Organization” that automatically includes all the organization users.
- Workspaces can be configured to only include a subset of the organization roster for segmented access (See Workspaces documentation to learn more)
- If a workspace is configured to not automatically include all users, the UI has controls to add and remove users from the workspace